Category: Customer Service

7 Tools to Grow your Business’ Customer Base in the next 12 months

7 Tools to Grow your Business’

There’s no excuse to not have a successful business these days. As long as you create a valuable product and

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How your company can adapt to the Digital Revolution

How your company can adapt to

Over the last couple of years, technological innovation has brought about a rapid change in the customer service landscape. This

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What is Customer Engagement and why is it a New Big Thing for Your Business?

What is Customer Engagement and why

Customer engagement is rather like audience participation, in so much that they both encourage people to “get involved”. The open

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How to Build Your Customer Support Dream Team

How to Build Your Customer Support

The rise of empowered consumers, who now have more options, richer resources, and heightened expectations, is putting increased pressure on

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4 Key Factors that Will Help Improve the Customer Service of your Company

4 Key Factors that Will Help

If you are a business owner, your customers are extremely important to you. They are the ones that provide you

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How to Show Your Customers You Respect Them

How to Show Your Customers You

If you run a B2C business, it's important that your customer-facing staff be trained to deal with customers in a

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Top Rated Articles

How your company can

Over the last couple of years, technological innovation has brought about a rapid change in the customer service landsca

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Will Marketing Autom

Marketing automation software can benefit your business in a number of ways. It is a great way to increase traffic, enco

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How CRM Can Maximize

"Keep your customers always on the frontline," this is a key philosophy to running a successful business. Customers are

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How I changed my Fac

I started a Facebook page for my business many years ago. I had spent thousands of dollars running ad campaigns and gain

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Lessons From a 12 Mo

Lessons From a 12 Month Old Baby Girl! So, I'm sitting here watching a miracle unfold right in front of me. My 12 mont

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The Top 10 Best-Sell

The Top 10 Best-Selling Business Books in Australia for 2014 Every year, a number of business books are released in Aust

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