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11 Aug Business Coaching Lesson #4, Is the Customer always right?

Business Coaching Lesson #4, Is the Customer always right?

Is the customer always right? We’re going to have a chat today about whether the customer is always right. You’ve probably heard that little chestnut before and I’m going to give you a little insight into a lesson I got today or a surprise I got on today’s real life lessons from a business coach.

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08 Aug If my business is small, do I still need a website?

If my business is small, do I still need a website?

Recently I was asked, ‘Ben, my business is small. It’s just me, one employee, sometimes I have a couple of contractors. And I don’t feel my service can really be sold online. Do I really need a website?’ Now that’s a really great question, and it’s one of the most important, most frequently asked questions I get from a lot of small business people. Should your business have a website, even if it’s just a small business and you think you sell something that can’t be bought online? My answer? Yes, without a shadow of a doubt!

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04 Aug Whether or not you need to be a company

Whether or not you need to be a company

Now theoretically… I'm going to start this off with a disclaimer. I'm not an accountant, I'm not a lawyer. I'm not really able to advise you on whether or not you need to be a company. Having said that, my personal experience, the reasons I started a company from being just a sole trader is when I know that it’s going to be bigger than just a small operation. There are some benefits to being a company. You really probably need to look at your personal circumstance and talk to your accountant to make a thorough decision. But I can definitely share my thoughts on it.

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