Category: Customer Service

6 Technologies to Fix Your Poorly-Designed Service Desk System

6 Technologies to Fix Your Poorly-Designed Service Desk System

Businesses thrive because they have clients, and with excellent customer service, you can make the experience even better for them.

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7 Tools to Grow your Business’ Customer Base in the next 12 months

7 Tools to Grow your Business’ Customer Base in the next 12 months

There’s no excuse to not have a successful business these days. As long as you create a valuable product and

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How your company can adapt to the Digital Revolution

How your company can adapt to the Digital Revolution

Over the last couple of years, technological innovation has brought about a rapid change in the customer service landscape. This

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What is Customer Engagement and why is it a New Big Thing for Your Business?

What is Customer Engagement and why is it a New Big Thing for Your Business?

Customer engagement is rather like audience participation, in so much that they both encourage people to “get involved”.   The

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How to Build Your Customer Support Dream Team

How to Build Your Customer Support Dream Team

The rise of empowered consumers, who now have more options, richer resources, and heightened expectations, is putting increased pressure on

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4 Key Factors that Will Help Improve the Customer Service of your Company

4 Key Factors that Will Help Improve the Customer Service of your Company

If you are a business owner, your customers are extremely important to you. They are the ones that provide you

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Top Rated Articles

How your company can adapt to the Digital Revolution

Over the last couple of years, technological innovation has brought about a rapid change in the customer service landsca

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Will Marketing Automation Help Your Business Grow?

Marketing automation software can benefit your business in a number of ways. It is a great way to increase traffic, enco

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How CRM Can Maximize Customer Lifetime Value (CLV)

"Keep your customers always on the frontline," this is a key philosophy to running a successful business. Customers are

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How I changed my Facebook Business Page Name

I started a Facebook page for my business many years ago. I had spent thousands of dollars running ad campaigns and gain

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The Benefits of having a to do list

The Benefits of having a to do list One of the things I get asked by a lot by a lot of people is, ‘How do you manage t

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Team Building Exercises

Team Building Exercises - the Old and the New At some point in your career, you have probably been involved in some typ

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