Ben – BDJ Electrical

The way the program’s impacted the business is it’s narrowed our focus on to the areas that needed improvement. And that’s around everything from time management, employee management, profitability, the way we deal with our customers, the way we nurture customers. So it’s only been positive for our business.

I think the one of the unexpected benefits of the program is the level of resources. There’s that many and they cover so many different aspects of your business. It just seems endless.